Terms of Service

Welcome to Herbal Nails & Spa at The Preserve - Chino

("Herbal Nails & Spa," "we," "us," "our"). By accessing or using our website, services, or subscribing to our SMS/Text messaging service, you acknowledge and agree to be bound by these Terms of Service. Please read these terms carefully before using our services. If you do not agree with these terms, please discontinue your use of our website and services.

1. Services Provided

Herbal Nails & Spa at The Preserve - Chino provides luxurious nail care, spa treatments, waxing, organic treatments, nail enhancements, and related services designed to offer relaxation and rejuvenation. These Terms apply to all users and customers utilizing our website, appointment booking system, or SMS/Text messaging services.

2. SMS/Text Messaging Terms

By providing your phone number and opting into our SMS/Text messaging program, you consent to receive recurring automated appointment reminders, notifications, service-related updates, and/or promotional messages from Herbal Nails & Spa at The Preserve - Chino. Your consent to receive messages is not required as a condition of purchasing goods or services. Message frequency may vary. Standard message and data rates may apply.

Opt-Out: To stop receiving SMS/Text messages, reply STOP at any time. You will no longer receive messages after opting out.

3. Appointments and Availability

Appointments are subject to availability and may require advance booking. We strive to accommodate your preferred scheduling, but availability is not guaranteed. Prices, services, and availability are subject to change without prior notice.

4. Customer Responsibilities

When utilizing our services or booking appointments, you agree to:

Provide accurate and complete personal information, including any medical or allergy conditions.

Follow all guidelines and instructions provided by Herbal Nails & Spa at The Preserve - Chino staff.

Use our services and website lawfully and ethically, avoiding misuse or fraudulent activity.

5. Payments, Cancellations & Refunds

Payment is required at the time services are rendered. We accept major credit/debit cards and cash.

Cancellation Policy: To avoid cancellation fees, please notify us at least 24 hours before your scheduled appointment. No-shows may incur charges or limitations on future bookings.

Refunds: Services performed are non-refundable. If you have concerns about your service, please inform us promptly so we may address your issue appropriately.

6. Liability Disclaimer

We prioritize your safety and satisfaction; however, Herbal Nails & Spa at The Preserve - Chino is not liable for allergic reactions, sensitivities, injuries, or dissatisfaction resulting from services provided. Clients must disclose any known allergies, skin sensitivities, or medical conditions before receiving treatments.

7. Intellectual Property

All content displayed on our website, social media pages, and physical premises—including text, photographs, logos, branding, graphics, and materials—is owned exclusively by Herbal Nails & Spa at The Preserve - Chino and is protected by applicable intellectual property laws. Unauthorized copying, reproduction, distribution, or use of this content is strictly prohibited without our explicit written permission.

8. Privacy Policy

Your privacy is important to us. Please review our detailed Privacy Policy to understand how we handle your personal data and protect your privacy.

9. Changes to these Terms

Herbal Nails & Spa at The Preserve - Chino reserves the right to update or modify these Terms of Service at any time. Any changes will be prominently posted on this page. Continued use of our services following these changes constitutes your acceptance of the updated terms.

10. Contact Information

For questions or concerns regarding these Terms of Service, please contact us at:

Address: 8345 Pine Ave Ste #110, Chino, CA 91708